Event Organizer Agreement

Last updated: April 27, 2025

1. About Us

Get the most out of sports with Reelr Sports! 

Access the Reelr Sports Events web app to easily organize or join sports events anywhere on the planet!

Download the Reelr Baller Highlights mobile app to turn basketball highlights into rewards and discover promising and inspiring ballers!

Reelr is the flagship product of REELR INFORMATION TECHNOLOGY SOLUTIONS (“Reelr”, “Reelr Sports”, “Reelr Baller”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of the Reelr website (www.reelr.app) and app (the “App”) and its tools, features, or functionalities provided on or in connection with our services; including without limitation using our services to create, view, collect, trade, transfer, or promote digital assets/collectibles, which may be converted to non-fungible tokens (“NFTs”) on a public blockchain (collectively, the “Service”), and to organize, register to, and pay for sports events.

2. Reelr Sports for Sports Events Organizers

Reelr Sports’ core features/services are as follows:

• Sports-specific registration forms: Create registration forms with details and fields specific to your sports events

• Registrant database: Gather, review, and approve registrant information with one click

• Online payments: Accept different forms of payments: credit cards, online banking, e-wallets, QR codes 

• In-app messaging: Chat with registrants directly within the app

3. Event Organizer Agreement

This Event Organizer Agreement sets the terms and conditions of the Reelr Sports Events Organizer services. Users of Reelr Sports Events Organizer services, may be collectively referred to in this Event Organizer Agreement as “Event Organizer,” “you” or “your.”  

By using the Reelr Sports Events Organizer Services or registering as an Event Organizer, you are agreeing to the terms and conditions of this Event Organizer Agreement, the Terms of Service, and our Privacy Policy, without modification, and entering into a binding contract with us that governs your use of the Reelr Sports Events Organizer Services. Do not use the Reelr Sports Events Organizer Services or register as an Event Organizer if you do not agree to the terms and conditions of this Merchant Agreement, the Terms of Service, or our Privacy Policy. 

Reelr is not responsible for the outcome and registrants of the events organized via the Reelr Sports app.

4. Eligibility for Reelr Sports Events Organizer Services

1. Eligibility

To use the Reelr Sports Events Organizer Services, you must: 

(a) have the authority to enter into this Merchant Agreement on your own behalf or on behalf of the entity using the Reelr Sports Events Organizer Services; (b) comply with our Terms of Service and all applicable laws; and (c) review and agree to the Dragonpay Terms and Conditions, which Dragonpay may modify from time to time) and any other required third party agreement, if applicable.

All information you submit must be truthful, accurate, and complete, and you must promptly notify us of any changes.

We can approve or deny your registration for the Reelr Sports Events Organizer Services, limit, suspend, or terminate your access to the Reelr Sports Events Organizer Services, and/or place transactional limits on payouts at any time, for any reason, with or without notice. We can also change these eligibility requirements at any time.

2. Additional Organizer Information

After registering for the Reelr Sports Events Organizer Services, we may require you to provide additional information about yourself, the entity you represent (if any), and the principals/beneficial owners of the entity you represent (if any) (collectively, "Additional Organizer Information"). As an example, Additional Organizer Information may include current address, doing business as (DBA) names, description of products, website address, bank account or other payment account information, tax identification numbers, date of birth, passport or drivers license number, country of origin, copies of government identification documents, and other personal information. 

We may use this information to verify your identity, the validity and/or legality of your transactions, and/or whether you qualify to use the Reelr Sports Events Organizer Services. You must: (a) promptly provide accurate and complete information and (b) regularly and quickly update this information to make sure it remains accurate and complete. 

3. Disclosure Authorization

We may share Registration Data, Additional Organizer Information, and information about events and use of the Services with our Payment Processor Partners, the Card Schemes and Alternative Payment Frameworks (as each are defined below), and with your bank or other financial institution, if the Services involve these third parties. You also authorize us to verify your Registration Data and Additional Registration Data and conduct due diligence on you through third parties, including third-party credit reporting agencies.

4. Failure to provide Additional Organizer Information

You are not entitled to receive any payments from registrations, or other items sold from us or our Payment Processor Partners unless and until you provide full and accurate Registration Data and Additional Organizer Information. We reserve the right to suspend or terminate your Reelr Sports Events account and/or your access to the Reelr Sports Events Organizer Services, and to withhold any payments otherwise due to you, if we believe that your Registration Data or Additional Organizer Information is inaccurate or incomplete.

5. Responsibilities of Event Organizer

1. Event Organizer agrees that the Reelr Sports Events Organizer Services will be used solely for the event described. Should changes to the details including schedules and fees be necessary, Event Organizer must inform Reelr Sports and get approval. Event Organizer must also notify the registrants and cover any penalties or refunds due to the changes.

2. Event Organizer is prohibited from using the Reelr Sports Event Organizer Service to receive payments for narcotics; unauthorized gaming; objectionable sexual materials such as child pornography; products infringing on any third party's copyright, patent, trademark, trade secret or other property rights or rights of publicity or privacy; or any other products or services prohibited by law, or otherwise determined by Reelr to be products or services they cannot support or enable based on its internal policies. Event Organizer agrees that damages incurred by Reelr as a result of these activities, including fines and other related legal expenses, will be payable by the Event Organizer.

6. Suspension and Termination of Reelr Sports Events Organizer Services; Survival of Obligations

1. Suspension and Termination

We may limit, suspend, or terminate your access to the Reelr Sports Events Organizer Services and/or your ability to receive payments at any time and for any reason, including if:

1. You become ineligible for the Services or violate any provision of this Event Organizer Agreement, the Terms of Service, or any other Reelr policy applicable to you;

2. Our Payment Processor Partners or Card Schemes refuse to facilitate payments to you or to engage in services involving you;

3. We receive negative reports or complaints about your event.

2. Account deletion

If you delete your account, you are still bound by this Merchant Agreement and any other Reelr policy that applies to you, as well as any other written agreement you may have with us.

3. Effects of termination or event cancellation

If your account is terminated, we (through our Payment Processor Partners) will, within a reasonable time, pay any amounts owed to you, as long as the payments are permitted by applicable laws, regulations, and orders. We may hold funds we owe you to make sure that there are no Chargebacks, refunds, credits, balances owed to us, or other deductions that should be made from the funds we owe you. We will otherwise have no further payment obligations to you.

Upon termination of your account or cancellation of your event, our obligation to perform the Reelr Sports Events Organizer Services will immediately expire. You will still owe us all Reelr Sports Events Fees associated with the terminated Reelr Sports Events Organizer Services, and all outstanding fees will become immediately due and payable, even if all of the Reelr Sports Events Organizer Services associated with such fees have not yet been performed.

4. Continued Obligations

All provisions of this Event Organizer Agreement that by their nature should survive termination of your account and/or termination of the Reelr Sports Events Organizer Services will survive (including your obligations related to refunds, payments, and Chargebacks).

7. Payment Processing

1. Payment Processor Partners

As part of the Reelr Sport Events Organizer Services, we provide tools to help you with event registration, facilitate online payments, and other items to Consumers interested in your events. To facilitate payments for you, we partner with third-party payment processors (“Payment Processor Partners”).  

You and we are subject to the rules and regulations of our Payment Processor Partners. In certain cases, you may be required to enter into separate agreements with our partners (“Payment Processor Agreements”) to receive payments.

Dragonpay is one of our Payment Processor Partners that facilitate payment processing for you. When you agree to this Event Orgaizer Agreement or continue to operate as a Reelr Sports Events Organizer on Reelr Sports, you also agree to the Dragonpay Terms and Conditions. For us to enable payment processing services through Dragonpay, you must provide us with accurate and complete information about you and your business, and you authorize us to share it, and transaction information, with Dragonpay.  

2. Reelr Sports Events Payment Facility

When you use Reelr Sports Events Payment Facility ("Reelr Sports Events Payment Facility”or “RS EPF”), we act as your limited payments agent to facilitate payment transactions on your behalf using our Payment Processor Partners. As a limited agent, we process the total value registrations, and other items purchased by Consumers for your events. In return, in addition to other applicable Reelr Sports Fees, you will pay us the Reelr Sports Payment Processing fee (the "Reelr Sports Payment Processing Fee") for each registration or other item sold or donation accepted, for facilitating the transaction. 

Payouts: No later than five (5) business days after confirmed payment from our Payment Processor Partners. Event Organizers who use RS EPF will receive the Event Proceeds, less Reelr Sports Fees, Taxes, and Other Deductions and Setoffs, if applicable. At that time, our Payment Processor Partners will facilitate the payout to your preferred payout method. We will not be liable for delayed, rejected, or missed payouts that occur from the delay, failure, or contractual breach by you, a Payment Processor Partner or any other third-party provider.  

Payout Methods: RS EPF users can receive payouts via Bank Transfer to a bank account in their name provided during event registration.

We and our Payment Processor Partners rely on the information you provide to facilitate payment transactions on your behalf. If any account that you provide to us or our Payment Processor Partners are incorrect, you must reimburse, indemnify, and hold us and our Payment Processor Partners harmless for any losses or expenses incurred by us relying on the incorrect information.

Transaction limits: 

Currencies: 

3. Chargeback and reversals

Credit card chargebacks and transaction reversals (collectively, “Chargebacks”) can occur, including when a Consumer disputes a transaction with a Card Scheme or Alternative Payment Framework. As an Event Organizer, you are responsible for paying and reimbursing us promptly and fully for any Chargebacks in connection with your Event Proceeds or other payments and for all related credit card association, payment processing, re-presentment, penalty and other fees (together with Chargebacks, “Chargeback Costs”) that we, our Payment Processor Partners, or any of our other partners incur in connection with your Chargebacks.

4. Confirmation

When an order is placed by a Consumer and confirmed through Reelr Sports Events, we generate a confirmation message and issue a unique confirmation number. You must accept, honor and fulfill all registration, merchandise and donation commitments that have been confirmed through the Services. It is your responsibility to verify a Consumer's confirmation number and/or any event restrictions prior to the applicable event.

8. Reelr Sports Premium Features

We offer premium features for a fee per event. You can  manage your event better with these premium features:

• Provide registrants an option to pay via other modes and attach their proof of payment

• Download advanced reports: registrants’ gallery, information summary, payments summary, and uniform details summary

• Send announcement blasts to all registrants via an automatically created group chat

• Attach up to 5 files on the event details and also allow registrants to attach up to 5 files on their submitted requirements

9. Fees

We charge a convenience fee in using the Reelr Sports Events web app (Php 99 or 3% of the total amount due - whichever is higher). The convenience fee is non-refundable.

10. Refunds

1. Handling Refunds and Disputes

All sales are ultimately made by you, and the Consumers are your customers. You are responsible for the funding and processing of refunds. Regardless of what payment method is selected, all disputes regarding refunds are between you and your Consumers. In the event of a dispute, we may try to mediate, but ultimately it is your obligation to settle the dispute. 

Further, you are the only one responsible for making sure that your events are registered correctly, and that only valid registrants are accepted. We are not responsible for any unpaid registrants, or any costs associated with your decision to accept or reject registrants.

2. Refunds

1. Refund Policy

You must set a refund policy and communicate it to Consumers for each event. You must make sure that your refund policy complies with the Event Organizer Refund Policy Requirements, which are incorporated into this Event Organizer Agreement. You must apply your refund policy in compliance with those Requirements and this Event Organizer Agreement.

2. Specified Refunds

Even if you post a “no refunds” policy, you are required to make refunds in accordance with our Event Organizer Refund Policy Requirements. As a limited payments agent, we are permitted to make Specified Refunds on your behalf. We may use funds in your account, from related or unrelated events or otherwise, to make Specified Refunds.

3. Reimbursements for refunds

You must promptly and fully reimburse us upon demand for refunds, including Specified Refunds, that we make to your Consumers, except to the extent that the necessity for such refunds is caused by our negligence or willful misconduct. If you received Scheduled Payouts for an event that is subject to Specified Refunds, you must promptly refund to a payment address designated by us all of the advanced payments so that we can issue refunds. 

Chargebacks will result in losses to us in excess of the amount of the underlying transaction. By refunding transactions in advance of a Chargeback, we are mitigating Chargeback losses and/or our damages from your breach of this Merchant Agreement, and you are still obligated to reimburse us for these refunds. 

If you do not remit funds to us that are sufficient to cover Specified Refunds, then the amount of such funds shortfall will become due and owing from you to us until you have satisfied the amount in full.

4. Reelr Sports Events Fees

Reelr Sports Events Convenience Fees are non-refundable.

Reelr Sports Premium Features: You will not be refunded in connection with a downgrade or other change to your premium features unless otherwise required by law.

11. Taxes

You are solely responsible for determining which, if any, sales, use, amusement, value added, goods and services, consumption, excise and other taxes, duties, levies and charges (collectively, “Taxes”) apply to your use of the Reelr Sports Events Organizer Services and to sales you make using the Reelr Sports Events Organizer Services. It is your sole responsibility to, and you will, collect, remit and report the correct amounts of all such Taxes to the applicable governmental authorities (“Tax Authorities”).

12. Warranty Disclaimers

1. THE REELR SPORTS EVENTS ORGANIZER SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WE EXPLICITLY DISCLAIM ANY WARRANTIES OF ANY KIND, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT THE ORGANIZER SERVICES OR THE RESULTS OF THE ORGANIZER SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. WE MAKE NO WARRANTY AS TO THE USEFULNESS OR THE CAPABILITY OF THE ORGANIZER SERVICES TO MARKET AND PROMOTE YOU OR ANY OTHER PERSON OR YOUR REELR SPORTS EVENTS. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT. WE HAVE NO RESPONSIBILITY TO YOU FOR, AND HEREBY DISCLAIM ALL LIABILITY ARISING FROM, THE ACTS OR OMISSIONS OF ANY THIRD PARTIES THAT WE REQUIRE TO PROVIDE THE ORGANIZER SERVICES OR THAT YOU CHOOSE TO CONTRACT WITH WHEN USING THE ORGANIZER SERVICES.

2. WE MAKE NO WARRANTY THAT THE DELIVERY OF ANY MATERIAL OR OTHER MESSAGES THROUGH THE MESSAGING SERVICE WILL BE COMPLETED OR COMPLETED WITHOUT DELAY. FOR CLARITY, YOU WILL NOT RECEIVE A REFUND FOR ANY DELAYS IN SENDING ANY MATERIAL OR OTHER MESSAGES THROUGH THE MESSAGING SERVICE.

3. Some jurisdictions do not allow the exclusion of certain warranties or conditions on, or the limitation of liability for, loss or damage caused by willful acts, negligence, breach of contract or breach of implied terms, or incidental or consequential damages. Only those liability and other limitations which are lawful in your jurisdiction (if any) will apply to you, and our liability is limited to the maximum extent permitted by law.

13. Indemnification and Limitation of Liability

1. Indemnification

In addition to any other indemnification obligations you may have (including those in the Terms of Service), you agree to defend, indemnify, and hold harmless the Reelr Sports Released Parties from any and all damage (whether direct, indirect, incidental, consequential or otherwise), loss, liability, cost and expense (including reasonable attorneys' and accounting fees) resulting from any Claim relating to or arising out of:

• Your breach of this Event Organizer Agreement or unauthorized use of the Reelr Sports Events Organizer Services;

• Your unlawful use of the Reelr Sports Events Organizer Services, including but not limited to your failure to comply with laws relating to unsolicited messages and spam, via email, text or otherwise; 

• Your Featured Content or the display of your Featured Content in the Content Channels;

• The Offerings which are the subject of Featured Content (including any warranty, liability, misrepresentation or false advertising);

• An Offering being materially not as described;

• Personal injury, property damage, or other damages or losses which are based upon or arise out of your Offerings;

• Your Promotion(s);

• Your use of any Third Party Content; and/or

• Your or our access or use of any Consumer Data from any of your Third Party Accounts.

2. Limitation of Liability

REELR SPORTS EVENTS’ TOTAL LIABILITY UNDER THIS EVENT ORGANIZER AGREEMENT FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, WILL BE LIMITED TO AND WILL NOT EXCEED THE REELR SPORTS FEES (NET OF ANY REELR SPORTS PAYMENT PROCESSING FEES AND ANY AMOUNTS PAID TO ANY FULFILLMENT PARTNER) PAID TO REELR SPORTS BY YOU FOR THE REELR SPORTS EVENTS ORGANIZER SERVICES IN THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE CIRCUMSTANCES GIVING RISE TO THE LIABILITY. IN NO EVENT WILL REELR SPORTS, OR ANY  FULFILLMENT PARTNER, BE LIABLE UNDER THIS EVENT ORGANIZER AGREEMENT FOR ANY SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, DATA, BUSINESS, OR PROFITS) RELATED TO THIS EVENT ORGANIZER AGREEMENT OR THE USE OR QUALITY OF THE REELR SPORTS EVENTS ORGANIZER SERVICES, OR FOR THE COST OF PROCURING SUBSTITUTE SERVICES, WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED UPON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT REELR SPORTS EVENTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. THE FOREGOING LIMITATIONS WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS EVENT ORGANIZER AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

14. Representations and Warranties

In addition to the representations and warranties throughout this Evetn Organizer Agreement, you represent and warrant to us, on behalf of yourself and the entity you represent (if applicable), that:

The entity you represent is properly organized and in good standing under applicable laws;

You have all the power and authority necessary to enter into this Event Organizer Agreement and to fulfill your obligations;

Entering into and performing under this Event Organizer Agreement will not cause you to breach any laws, rules, court orders, or other agreements that you must follow; and

You have the full authority and legal power to bind the entity you represent to this Event Organizer Agreement.

15. Non-Exclusive Remedies and Collections

1. Non-exclusive remedies

We charge interest on overdue amounts and may withhold your payouts and/or invoice you for such amounts.

Interest on Overdue Amounts:  Overdue amounts that you owe under this Event Organizer Agreement or any Affiliated Agreement will bear interest calculated from the due date until paid in full, at a rate equal to the lesser of:

One percent (1%) per month, compounded monthly; or

The maximum amount permitted by applicable law.

Setoffs and Invoices:  If you owe us any amounts under this Event Organizer Agreement or any Affiliated Agreement, we may, to the extent allowed by applicable law:

Withhold and/or set-off any amounts that we would otherwise pay to you; and/or

Send an invoice to you for overdue amounts, to the extent that the amount we could withhold is insufficient to cover the amounts you owe us, in which case you will pay the invoice within thirty (30) days after the date of the invoice.

Non-Exclusive:  Our rights and remedies in this Event Organizer Agreement are non-exclusive (that is, our remedies are cumulative and any can be exercised by us in addition to, and do not prevent us from exercising, any other rights or remedies available to us now or in the future under law, this Event Organizer Agreement, any Affiliated Agreements, other agreements, or otherwise). Our failure or delay in enforcing or exercising any right, remedy or provision of this Event Organizer Agreement will not be considered a waiver of those rights.

2. Collections; Cost of recovery

You will reimburse us for the costs of collecting overdue amounts from you.

We have the right to pursue collection of any late and unpaid amounts due to us if such amounts are not paid within thirty (30) days after the date of the invoice. We have the right to send you collection notices; sending such a notice will not be a requirement for taking legal or other action to collect overdue sums. In addition, you must promptly reimburse us upon demand for all out-of-pocket costs (including reasonable attorneys' fees and costs) incurred by us in collecting overdue amounts or any other amounts that you owe under this Event OrganizerAgreement or any Affiliated Agreement. If we must seek recovery of past due amounts and associated fees and costs, we have the right to pursue unpaid amounts through judicial proceedings, and such actions will not be arbitrated regardless of any arbitration provisions in the Terms of Service.

16. Miscellaneous

1. Entire Agreement

Except as otherwise set forth herein, this Event OrganizerAgreement, along with the Terms of Service and Privacy Policy, constitute the entire and exclusive understanding and agreement between us and you regarding the Reelr Sports Events Organizer Services and supersede and replace any and all prior oral or written proposals, discussions, communications, understandings or agreements between us and you regarding the subject matter of this Event OrganizerAgreement, other than any written agreement for Organizer Services between you and an authorized officer of Reelr Sports.

2. Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, epidemics, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.